Legal
Privacy Policy
How Aplis Facility Services collects, uses, and protects your personal information when you visit our website or request our services.
Last updated: August 18, 2026
1. Introduction
Aplis Facility Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your personal information.
2. Information We Collect
We may collect personal information that you voluntarily provide, such as your name, company name, email address, phone number, property address, and service details when you:
- Fill out a quote, proposal, or contact form
- Request facility services or emergency dispatch
- Subscribe to updates or download resources
- Contact us by phone or email
We also collect technical information automatically, such as IP addresses, browser type, device information, and pages visited, to help us improve the Site and understand how visitors use it.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or proposals
- Deliver, schedule, and manage facility services
- Communicate about work orders, emergencies, and account matters
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell your personal information. We may share it with trusted service providers who assist us in operating our business (such as IT, communication, and payment service providers), and only when necessary to deliver services to you. We may also disclose information when required by law or to protect our rights and safety.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
The Site may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can adjust your browser settings to refuse cookies; however, some features of the Site may not work properly as a result.
7. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.
8. Third-Party Links
The Site may link to third-party websites, including client and vendor portals. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: service@aplisfacility.com
- Phone: (647) 360-5545
- Address: 66 Carnforth Road, Toronto, ON M4A 2K7