Clients
Emergency Support
24/7/365 emergency line for floods, outages, heat loss, storms and safety incidents.
Call, don't email. The emergency line is answered live around the clock and the dispatcher can mobilize a trade before the call ends.
- 0/7/365
- live answer
- <0 hrs
- GTA attendance target
- Documented
- for insurance from the first call
What this covers
Call first
Phone dispatch for anything urgent — do not email.
Immediate triage
Severity assessed and crews mobilized right away.
Client notified
Your escalation contacts are updated as work proceeds.
Documented
Full incident record provided after the event.
Included in the program
- Emergency dispatch: (647) 360-5545
- Available 24 hours a day, 7 days a week
- Contracted response windows by site
- Restoration vendors mobilized as needed
- Insurance-ready documentation
Questions we get
Still unanswered? Call dispatch at (647) 360-5545 or send us the details.
Ask a question- What should I do before help arrives?
- The dispatcher will walk you through immediate steps — shutoff locations, evacuation, or isolating the area.
- Do you notify us of costs during an emergency?
- We stabilize first, then report costs and next steps in writing, usually the same day.