Clients
Client FAQs
Answers to the questions clients ask most about working with Aplis Facility Services.
Questions we field constantly from managers, owners and boards evaluating a facility services partner.
- Insured
- and verified vendors only
- No
- markup surprises on approved work
- 0 days
- typical mobilization
Where client faqs makes the difference
How do I request work?
Through the client portal, email or phone.
What is an emergency?
Anything affecting safety, occupancy or the building envelope.
Do I approve costs?
Yes — quotes are provided before non-routine spend.
Can I bundle services?
Yes — integrated facility services combine every scope.
Included in the program
- Contracts can be per-service or fully bundled
- Reporting is included in every agreement
- All vendors are insured and verified
- Multi-site portfolios are supported
- Transitions are planned before day one
Questions we get
Still unanswered? Call dispatch at (647) 360-5545 or send us the details.
Ask a question- How quickly can you take over a site?
- Thirty days is standard; we've mobilized in under two weeks when an incumbent walked.
- Are your vendors insured?
- Every dispatched vendor carries verified insurance and WSIB clearance tracked with expiry dates.