Work Orders & Maintenance
Emergency Service
24/7/365 dispatch with clear escalation for anything that threatens safety, occupancy or the asset.
The emergency path is deliberately short: one number, a live dispatcher, priority confirmed on the call, trade en route. Everything else — documentation, insurer coordination, follow-up quotes — happens after the building is safe.
- 0
- number, live 24/7
- Priority
- confirmed on the call
- Same day
- incident notes filed
What this covers
Live answer
A person answers every after-hours call — no voicemail.
Rapid mobilization
Crews on site within contracted response windows.
Escalation tree
Client contacts notified according to your protocol.
Incident record
Timeline and costs documented for insurance and boards.
Included in the program
- Floods, leaks and water damage
- Power loss and no-heat events
- Storm and winter emergencies
- Elevator entrapment coordination
- Make-safe, board-up and securing
Questions we get
Still unanswered? Call dispatch at (647) 360-5545 or send us the details.
Ask a question- What counts as an emergency?
- Life safety, flooding, loss of heat or power, elevator entrapment, fire panel trouble and any security breach.
- Will we be called before costs are incurred?
- For anything above the agreed threshold, yes — unless delay would cause further damage.